Shipping and Returns

Shipping

All orders will be processed within 48 hours of purchase (excluding weekends and public holidays). All of our orders are shipped using Australia Post. 

To track your item please use the tracking number emailed to you.

Shipping Costs:

Within Australia

Standard (3-7 days): $9

Express (1-3 days): $14

New Zealand

Standard: $15

Express: $25

Everywhere else

Standard: $25

Please be aware that once your order has left our premises we will have no control over the delivery time. 

Returns Policy

At HAV, we offer a 14-day returns policy from the date of delivery. To qualify for a refund, items must meet the following criteria:

  • Must be clean, unworn, and unwashed
  • Must be in original condition (with tags and sanitary stickers still attached)
  • Must be returned with proof of purchase (including order number and name)

Please note that return shipping costs are the responsibility of the customer, and shipping and handling fees are non-refundable.

Please email info@havswim.com to organise a refund, credit note or size exchange.